W Mexico City | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

75 photos

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Campos Eliseos 252, Chapultepec, Mexico City, Mexico, 11560

“The W Mexico City is perfectly situated near Polanco's vibrant attractions!”view full review

W Mexico City, a luxury boutique hotel, features modern design and cutting-edge technology across its 237 guest rooms and suites. The hotel is located off Reforma Boulevard in the vibrant Polanco neighborhood, known for its trendy shops and nightlife.

Rooms & Amenities

Rooms and suites at W Mexico City feature vivid design and modern amenities, ensuring a high-energy atmosphere. Guests can enjoy conveniences like 24-hour room service, premium bedding, and air conditioning, alongside unique touches like pillow menus.

Dining Options

Dining at 25DOS highlights culinary creativity with dishes featuring fish, meats, and organic salads from the Mexican southeast. The Living Room Bar offers an innovative cocktail collection in a vibrant setting, transforming from a coffee lounge by day to a lively nightlife spot with resident DJs.

Business & Leisure

W Mexico City provides versatile conference facilities, accommodating events for 10 to 340 guests within 715.5 m² of space. The hotel also features a fitness center with high-end equipment, ensuring guests have the option to maintain their workout routines.

Accessibility & Transportation

The hotel offers accessibility features for guests with disabilities, ensuring a welcoming environment. Nearby transportation options include the Auditorio and Polanco subway stations, and Campo Marte bus service provides easy access to the city.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier King Room City View

2 persons

36 m²

1 King-size bed

Air conditioning

room details

Deluxe King Room Partial City View

2 persons

36 m²

1 King-size bed

Air conditioning

room details

Premier Queen Room Two Queen Beds City View

2 persons

36 m²

2 King Size Beds

Air conditioning

room details

Premier One-Bedroom King Suite City View Corner Room

2 persons

47 m²

1 King-size bed

Air conditioning

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Mexico City 6.5 km

Airports

Benito Juarez International (MEX) 14.3 km

Lic. Adolfo Lopez Mateos International (TLC) 54.5 km

Underground

Auditorio500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Sumptuous Breakfast

“During my stay, I indulged in the breakfast buffet that was nothing short of amazing. The variety of Mexican and American food options was excellent, and I loved the fresh salad and fruit bar. The highlight was definitely the live station with the chef preparing eggs Benedict a la minute, a good experience.” view full review

Relaxing Spa Experience

“I treated myself to a massage at the spa, and it was incredibly relaxing and therapeutic. The atmosphere was serene, and I left feeling rejuvenated. I really appreciated the attention to detail and the skilled therapists who made my spa day nice.” view full review

Well-Equipped Fitness Center

“The fitness center at W Mexico City was great. It had a great selection of modern equipment, allowing me to maintain my workout routine during my trip. I loved spending time here, and it was a great way to start my day.” view full review

Excellent Suite Amenities

“Staying in the penthouse duplex suite made my experience even more special. The room was stylish, modern, and everything was super clean, with fantastic city views. From the comfortable bedding to the well-thought-out room design, it truly seemed like a luxurious retreat.” view full review

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Location

Campos Eliseos 252, Chapultepec, Mexico City, Mexico, 11560

Map view

Campos Eliseos 252, Chapultepec, Mexico City, Mexico, 11560

City landmarks

Park

Bosque de Chapultepec

2.2 km

Museum

Museo Nacional de Antropologia

1.6 km

Landmark

Chapultepec Castle

2.3 km

Landmark

The Angel of Independence

2.9 km

Zoo

Zoologico de Chapultepec

1.3 km

Museum

Soumaya Museum

2.4 km

Aquarium

Acuario Inbursa

2.4 km

Gallery

Museo Tamayo

1.8 km

Landmark

Polanco

1.0 km

Shopping Area

Antara Fashion Hall

1.9 km

Landmark

Campo Marte

770 m

Theme Park

La Feria Chapultepec Magico

1.8 km

Monument

Monumento a los Ninos Heroes

1.8 km

Landmark

Lago del Bosque de Chapultepec

610 m

Museum

Papalote Museo del Nino

2.5 km

Landmark

Museum of Modern Art

1.9 km

Night club

Republica

610 m

Park

Jardin Botanico del Bosque de Chapultepec

1.7 km

Museum

Luis Barragan House and Studio

2.5 km

Landmark

Parque Zoologico de Chapultepec

1.3 km

Landmark

Dolores Carcamo Museum

1.7 km

Landmark

Museo Jumex

1.7 km

Landmark

Casa de los Espejos

610 m

Night club

La Santa Masaryk

1.0 km

Gallery

Oscar Roman Gallery Art And Design

710 m

Museum

Museo Tamayo Arte Contemporaneo

1.8 km

Museum

Museo Del Caracol

2.6 km

Nearby

Event hall

Auditorio Nacional

520 m

Avenida Presidente Masaryk

540 m

Farm

Parque Lincoln

450 m

Restaurants

Cantina La No. 20

90 m

Calle Andres Bello 10

Xanat Bistro & Terraza

100 m

Calle Andres Bello 29

Starbucks

50 m

Campos Eliseos 247

Mexsi Bocu

60 m

Campos Eliseos 269

Il Canto

60 m

Calle Campos Eliseos 247 Esquina Con Eugenio Sue

Cafe Punta del Cielo

160 m

Calle Andres Bello 29 JW Marriott Hotel Mexico City

Au Pied de Cochon

330 m

Campos Eliseos 218 Presidente Inter-Continental Mexico City

Casa Hevia

110 m

Alejandro Dumas no. 4 Polcano

Tori Tori

180 m

Calle Alejandro Dumas # 24

La Trainera

160 m

Calle Alejandro Dumas 16

Reviews and Ratings

Reviews from guests about their experience.

4/5 based on 1366 reviews

#36 of 463 hotels in Mexico City based on Tripadvisor

David

United States, March 2025

7.0/10

My stay at W Mexico City was overall enjoyable, though there were a few hiccups. I appreciated the prompt response to a noise issue early in my stay, and the service was consistently excellent. However, I encountered some annoyances with room service charges and a few maintenance issues that could be improved. Yet, the vibrant location and friendly staff truly made my experience nice.

Rooms

8.0

The rooms are colorful and spacious, offering great views of the city. However, I did notice some maintenance issues with the blackout curtains and shower handle that could use attention.

Service

10.0

I was impressed by the staff's attentiveness and willingness to help. They went above and beyond, especially when I needed assistance with a health issue during my stay.

Location

10.0

The location in Polanco is fantastic, making it easy to explore local bars and restaurants. I found it to be a great starting point to see the city.

Dining

8.0

Breakfast at dos 25 was a highlight, with a fantastic spread. However, I felt that room service prices were a bit steep, which was disappointing.

Facilities

7.0

The hotel offers good facilities like a small gym and a nice bar. Although I found the room to have some outdated aspects, the amenities overall were satisfactory.

Florence

United States, February 2025

5.6/10

I recently stayed at W Mexico City, and while the location in Polanco is fantastic, my experience was mixed. The room was spacious but showed signs of wear, and the blackout curtains didn't fully block out the light. The service from the concierge was great, but the front desk staff left much to be desired. which was disappointing for a hotel of this caliber.

Rooms

6.0

The room was large and comfortable, although the decor felt a bit outdated. and the blackout curtains didn't effectively keep out the morning light.

Service

5.0

While the concierge service was attentive and helpful, the reception staff were less friendly, which affected my overall impression.

Location

9.0

The location is superb, right in the heart of Polanco with plenty of restaurants and shops within walking distance. I felt safe and enjoyed exploring the area.

Dining

7.0

Breakfast was good with a variety of options. though service could feel rushed at times, the food quality was certainly a highlight.

Facilities

6.0

The hotel had nice facilities, including a hot tub and steam rooms, which I really enjoyed; however, there were a few hiccups like the broken elevator during my stay.

Mark

United States, February 2025

5.6/10

I had a wonderful stay at W Mexico City. The location is perfect, with plenty of bars and restaurants nearby. I loved the modern ambiance and colorful decor of the rooms, and the views of the city were stunning. However, I did encounter some hiccups with room readiness and minor service issues that detracted from the overall experience.

Rooms

8.0

My room was colorful, spacious, and the comfortable amenities were nice. However, I did notice some noise from neighboring rooms, which was a bit distracting.

Service

9.0

The staff went out of their way to make me feel welcome, especially Marcelo and Aris at the bar. Their attentiveness really stood out, and they provided helpful suggestions about the area.

Location

10.0

This hotel's location in Polanco is fantastic, making it easy to explore nearby attractions and restaurants. I felt safe walking around at night, which made the stay even more enjoyable.

Dining

9.0

Breakfast at dos 25 was excellent, with a great variety of fresh options and attentive service. I also enjoyed the bar downstairs for drinks with friends and the vibrant atmosphere.

Facilities

8.0

The amenities like room service and airport shuttle were convenient. I appreciated the complimentary snacks in the lift areas, which felt like a nice touch.

Henry

United States, February 2025

6.2/10

My stay at W Mexico City was fantastic, with the ambiance and service really standing out. The location in Polanco was unbeatable, just a block away from trendy bars and restaurants. I enjoyed the spacious comfort of my room, though I did notice that the decor felt a bit dated in places.

Rooms

7.0

My room was spacious with great amenities, yet it had some outdated decor and noise issues from adjacent rooms. The bathroom layout could use some privacy improvements.

Service

10.0

The staff were warm and welcoming throughout my stay. From the reception with a complimentary mezcal to attentive service at the bar, their genuine hospitality truly impressed me.

Location

10.0

The location in the Polanco area is fantastic, surrounded by great restaurants, bars, and shopping. I couldn't have asked for a better base to explore the city.

Dining

9.0

Breakfast was a highlight with options that exceeded my expectations. I loved the variety and quality offered.

Facilities

7.0

The amenities were good, including a nice spa area and a vibrant bar, but some hidden charges for room service left a sour note during checkout.

Phyllis

United States, February 2025

6.2/10

I had an very nice week at W Mexico City, enjoying the stunning views of Polanco and the warm hospitality from the staff. The location was perfect, allowing easy access to great restaurants and attractions. However, I did encounter a few issues with the room, such as the blackout curtains not working well and outdated bathroom fittings. Overall, it was an lovely experience! 🎉✨

Rooms

7.0

The room had gorgeous views of the city, but the blackout curtains didn't work properly, letting in too much light early in the morning. The decor felt a bit dated, and there were issues with the shower handle.

Service

10.0

The service was really good; the staff were incredibly helpful and kind. Manuel at the front desk went above and beyond to make our anniversary special, and the staff at breakfast were always friendly.

Location

10.0

The hotel is perfectly situated in the heart of Polanco, just a short walk away from fantastic restaurants and shops. I felt very safe exploring the neighborhood.

Dining

8.0

Dining at the hotel was very good, with delicious food available, although it can be on the pricier side. I enjoyed trying a variety of dishes.

Facilities

9.0

The hotel offers excellent facilities including room service, valet parking, and a helpful concierge that assisted with arranging transportation. The common areas were well-maintained and nice.