W Mexico City | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Campos Eliseos 252, Mexico City, Mexico, 11560

“The W Mexico City is perfectly situated near Polanco's vibrant attractions!”view full review

W Mexico City, a 5-star hotel rated 8.6/10 on Booking.com, features modern amenities and stylish decor tailored for trend-seekers. Located off Reforma Boulevard in the vibrant Polanco neighborhood, this family-friendly hotel offers 237 unique guest rooms and suites. Highlights include the popular Living Room Bar and state-of-the-art conference facilities.

Rooms & Amenities

The 237 guest rooms and suites at W Mexico City boast high-energy interiors, cutting-edge technology, and modern amenities, including air conditioning and premium bedding. Each room is designed with vivid color palettes and features a pillow menu for personalized comfort.

Dining & Nearby Options

Dining options include 25DOS, which presents a contemporary menu featuring fish, meats, and organic salads prepared with creativity. Around the hotel, trendy restaurants like Cantina La No. 20 and Il Canto offer additional culinary experiences.

Business & Leisure

W Mexico City features versatile meeting spaces totaling 7700 square feet, making it ideal for corporate events. Guests can maintain their fitness routine at the hotel's gym with state-of-the-art equipment, and the Living Room Bar transforms into a vibrant nightlife spot featuring live DJ performances.

Services & Accessibility

Accessibility features at W Mexico City ensure all guests can enjoy its amenities, including accessible guest rooms and public spaces. Pets are welcome at this hotel, allowing guests to experience the vibrant atmosphere with their four-legged companions.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Fabulous Guest room 1 King City view

Max:

3 persons

390 sq. feet

Bed options:

1 King-size bed

Air conditioning

room details

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Wonderful Guest room 1 King City view

Max:

3 persons

390 sq. feet

Bed options:

1 King-size bed

Air conditioning

room details

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Spectacular Guest room 2 Queen City view

Max:

3 persons

390 sq. feet

Bed options:

1 King-size bed

Air conditioning

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Mexico City 4.0 mi

Airports

Benito Juarez International (MEX) 8.9 mi

Lic. Adolfo Lopez Mateos International (TLC) 33.9 mi

Underground

Auditorio1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Paid Wi-Fi

USD 10 per day

Parking

USD 9 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Location

Campos Eliseos 252, Mexico City, Mexico, 11560

Map view

Campos Eliseos 252, Mexico City, Mexico, 11560

City landmarks

Park

Bosque de Chapultepec

1.3 mi

Museum

Museo Nacional de Antropologia

5300 ft

Landmark

Chapultepec Castle

1.4 mi

Landmark

The Angel of Independence

1.8 mi

Zoo

Zoologico de Chapultepec

4300 ft

Museum

Soumaya Museum

1.5 mi

Aquarium

Acuario Inbursa

1.5 mi

Gallery

Museo Tamayo

1.1 mi

Landmark

Polanco

3400 ft

Shopping Area

Antara Fashion Hall

1.2 mi

Landmark

Campo Marte

2600 ft

Theme Park

La Feria Chapultepec Magico

1.1 mi

Monument

Monumento a los Ninos Heroes

1.1 mi

Landmark

Lago del Bosque de Chapultepec

2100 ft

Museum

Papalote Museo del Nino

1.5 mi

Landmark

Museum of Modern Art

1.2 mi

Night club

Republica

2100 ft

Park

Jardin Botanico del Bosque de Chapultepec

1.0 mi

Museum

Luis Barragan House and Studio

1.6 mi

Landmark

Parque Zoologico de Chapultepec

4300 ft

Landmark

Dolores Carcamo Museum

1.0 mi

Landmark

Museo Jumex

1.0 mi

Landmark

Casa de los Espejos

2100 ft

Night club

La Santa Masaryk

3400 ft

Gallery

Oscar Roman Gallery Art And Design

2400 ft

Museum

Museo Tamayo Arte Contemporaneo

1.1 mi

Museum

Museo Del Caracol

1.6 mi

Nearby

Event hall

Auditorio Nacional

1800 ft

Avenida Presidente Masaryk

1800 ft

Farm

Parque Lincoln

1500 ft

Restaurants

Cantina La No. 20

300 ft

Calle Andres Bello 10

Xanat Bistro & Terraza

400 ft

Calle Andres Bello 29

Starbucks

200 ft

Campos Eliseos 247

Mexsi Bocu

200 ft

Campos Eliseos 269

Il Canto

200 ft

Calle Campos Eliseos 247 Esquina Con Eugenio Sue

Cafe Punta del Cielo

600 ft

Calle Andres Bello 29 JW Marriott Hotel Mexico City

Au Pied de Cochon

1100 ft

Campos Eliseos 218 Presidente Inter-Continental Mexico City

Casa Hevia

400 ft

Alejandro Dumas no. 4 Polcano

Tori Tori

600 ft

Calle Alejandro Dumas # 24

La Trainera

600 ft

Calle Alejandro Dumas 16

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

7.2

Location

9.8

Service

8.8

Dining

8.2

4/5 based on 1366 reviews

#36 of 463 hotels in Mexico City based on Tripadvisor

David

United States, March 2025

7.0/10

My stay at W Mexico City was overall enjoyable, though there were a few hiccups. I appreciated the prompt response to a noise issue early in my stay, and the service was consistently excellent. However, I encountered some annoyances with room service charges and a few maintenance issues that could be improved. Yet, the vibrant location and friendly staff truly made my experience nice.

Rooms

8.0

The rooms are colorful and spacious, offering great views of the city. However, I did notice some maintenance issues with the blackout curtains and shower handle that could use attention.

Service

10.0

I was impressed by the staff's attentiveness and willingness to help. They went above and beyond, especially when I needed assistance with a health issue during my stay.

Location

10.0

The location in Polanco is fantastic, making it easy to explore local bars and restaurants. I found it to be a great starting point to see the city.

Dining

8.0

Breakfast at dos 25 was a highlight, with a fantastic spread. However, I felt that room service prices were a bit steep, which was disappointing.

Facilities

7.0

The hotel offers good facilities like a small gym and a nice bar. Although I found the room to have some outdated aspects, the amenities overall were satisfactory.

Florence

United States, February 2025

5.6/10

I recently stayed at W Mexico City, and while the location in Polanco is fantastic, my experience was mixed. The room was spacious but showed signs of wear, and the blackout curtains didn't fully block out the light. The service from the concierge was great, but the front desk staff left much to be desired. which was disappointing for a hotel of this caliber.

Rooms

6.0

The room was large and comfortable, although the decor felt a bit outdated. and the blackout curtains didn't effectively keep out the morning light.

Service

5.0

While the concierge service was attentive and helpful, the reception staff were less friendly, which affected my overall impression.

Location

9.0

The location is superb, right in the heart of Polanco with plenty of restaurants and shops within walking distance. I felt safe and enjoyed exploring the area.

Dining

7.0

Breakfast was good with a variety of options. though service could feel rushed at times, the food quality was certainly a highlight.

Facilities

6.0

The hotel had nice facilities, including a hot tub and steam rooms, which I really enjoyed; however, there were a few hiccups like the broken elevator during my stay.

Mark

United States, February 2025

5.6/10

I had a wonderful stay at W Mexico City. The location is perfect, with plenty of bars and restaurants nearby. I loved the modern ambiance and colorful decor of the rooms, and the views of the city were stunning. However, I did encounter some hiccups with room readiness and minor service issues that detracted from the overall experience.

Rooms

8.0

My room was colorful, spacious, and the comfortable amenities were nice. However, I did notice some noise from neighboring rooms, which was a bit distracting.

Service

9.0

The staff went out of their way to make me feel welcome, especially Marcelo and Aris at the bar. Their attentiveness really stood out, and they provided helpful suggestions about the area.

Location

10.0

This hotel's location in Polanco is fantastic, making it easy to explore nearby attractions and restaurants. I felt safe walking around at night, which made the stay even more enjoyable.

Dining

9.0

Breakfast at dos 25 was excellent, with a great variety of fresh options and attentive service. I also enjoyed the bar downstairs for drinks with friends and the vibrant atmosphere.

Facilities

8.0

The amenities like room service and airport shuttle were convenient. I appreciated the complimentary snacks in the lift areas, which felt like a nice touch.

Henry

United States, February 2025

6.2/10

My stay at W Mexico City was fantastic, with the ambiance and service really standing out. The location in Polanco was unbeatable, just a block away from trendy bars and restaurants. I enjoyed the spacious comfort of my room, though I did notice that the decor felt a bit dated in places.

Rooms

7.0

My room was spacious with great amenities, yet it had some outdated decor and noise issues from adjacent rooms. The bathroom layout could use some privacy improvements.

Service

10.0

The staff were warm and welcoming throughout my stay. From the reception with a complimentary mezcal to attentive service at the bar, their genuine hospitality truly impressed me.

Location

10.0

The location in the Polanco area is fantastic, surrounded by great restaurants, bars, and shopping. I couldn't have asked for a better base to explore the city.

Dining

9.0

Breakfast was a highlight with options that exceeded my expectations. I loved the variety and quality offered.

Facilities

7.0

The amenities were good, including a nice spa area and a vibrant bar, but some hidden charges for room service left a sour note during checkout.

Phyllis

United States, February 2025

6.2/10

I had an very nice week at W Mexico City, enjoying the stunning views of Polanco and the warm hospitality from the staff. The location was perfect, allowing easy access to great restaurants and attractions. However, I did encounter a few issues with the room, such as the blackout curtains not working well and outdated bathroom fittings. Overall, it was an lovely experience! 🎉✨

Rooms

7.0

The room had gorgeous views of the city, but the blackout curtains didn't work properly, letting in too much light early in the morning. The decor felt a bit dated, and there were issues with the shower handle.

Service

10.0

The service was really good; the staff were incredibly helpful and kind. Manuel at the front desk went above and beyond to make our anniversary special, and the staff at breakfast were always friendly.

Location

10.0

The hotel is perfectly situated in the heart of Polanco, just a short walk away from fantastic restaurants and shops. I felt very safe exploring the neighborhood.

Dining

8.0

Dining at the hotel was very good, with delicious food available, although it can be on the pricier side. I enjoyed trying a variety of dishes.

Facilities

9.0

The hotel offers excellent facilities including room service, valet parking, and a helpful concierge that assisted with arranging transportation. The common areas were well-maintained and nice.